What does a Community Service Manager do?
|Citation||Retrieved in 2017 from BLS.org|
A community service manager will coordinate and supervise social service programs and community organizations. These managers implement and suggest improvements to social services and programs and manage staff who provide social services to the community.
Sometimes called social services managers, they work with community members and other organizations constantly to help identify necessary community programs and services. They also oversee administrative aspects of programs and establish methods to gather relevant information about their impact and effectiveness.
How to Become a Community Service Manager
The minimum education requirement for a social and community services manager is a bachelor’s degree. Degrees that may fit the requirement for this position include degrees in public or business administration, social work, public health, urban studies, or a related field. When selecting a degree make sure to include skills and gain knowledge in customer service, psychology, counseling, written/verbal communication, and administration. These may be key in becoming an effective social and community service manager.
Many employers prefer hiring candidates with a master’s degree with coursework in policy analysis, statistics, and program management. Along with these educational requirements, work experience in social work or a related field is necessary; therefore many start as social workers and transition into these positions.
Job Description of a Community Service Manager
Some organizations may focus on working with particular demographics like the homeless, elderly, veterans, or children. Other organization’s may focus on long-term unemployment, mental health, or hunger. A person in this career field must develop and manage budgets, write proposals for social services funding, and recruit and hire new staff members. Clinics, shelters, offices, and hospitals often hire people for these positions.
Since social and community services managers sometimes represent an organization, public speaking is vital. Speaking engagements in meetings and at community events may occur often. These speaking engagements can secure potential donors for fundraising purposes.
Most social and community services managers work 40 hours a week. Sometimes extended hours are necessary to meet deadlines or accomplish tasks required by the organization they work for. Work tasks are performed in an office or out in the community, so some travel may be required.